Return Policy
We want you to love your purchase. If you’re not completely satisfied with your order, we’re here to help.
30-Day Return Policy
We want you to be happy with your purchase. If you are not completely satisfied with your order, you may request a return within 30 days of receiving your item.
To be eligible for a return, the item must be unused, unwashed, undamaged, and in its original condition and packaging.
Please contact us before sending any item back. We will provide you with the return instructions and return address.
Eligibility for Returns
To qualify for a return:
- The return request must be made within 30 days of delivery.
- The item must be unused and in its original condition.
- The item must not be damaged, washed, or altered.
- The original packaging should be included whenever possible.
- Proof of purchase or your order information may be required.
Items that do not meet these conditions may not be eligible for a refund.
Non-Returnable Items
Certain items may not be eligible for return, including:
- Items that have been used, washed, or damaged after delivery.
- Personalized or customized items.
- Items returned without prior approval.
If you are unsure whether your item qualifies for a return, please contact us before sending it back.
Damaged, Defective, or Incorrect Items
Please inspect your order when you receive it.
If you receive an item that is damaged, defective, or different from what you ordered, please contact us.
Please include your order number and clear photos of the item and its packaging. We will review the issue and, when appropriate, offer a replacement, refund, or another suitable solution.
For items that are damaged, defective, or incorrectly shipped, we will cover the return shipping costs when a return is required.
How to Request a Return
To request a return, please email us at [email protected] with the following information:
- Your order number
- The item you would like to return
- The reason for the return
- Photos of the item, if applicable
Please do not send your return to the address on the package before contacting us. We will provide return instructions after reviewing your request.
Return Shipping Cost
For returns due to personal preference, such as choosing the wrong size, color, style, or simply changing your mind, the customer is responsible for the return shipping cost.
Original shipping costs are generally non-refundable unless the return is due to an error on our part or a defective item.
We recommend using a trackable shipping service when returning an item. We are not responsible for returns that are lost in transit.
Refunds
Once we receive and inspect your returned item, we will process your refund if the return meets our requirements.
Approved refunds will be issued to the original payment method. Please allow additional time for your bank or payment provider to process and post the refund to your account.
Exchanges
If you would like to exchange an item for a different color, style, or product, please contact us first.
Depending on product availability, we may offer an exchange or ask you to return the original item and place a new order.
Contact Us
If you have any questions about our Return Policy, please contact us at:
We usually reply within 24–48 hours.